Privacy Policy

Last Updated: October 1, 2025

At HVAC Medic, we value and respect the privacy of our customers. This Privacy Policy explains how we handle any personal information you choose to share with us. 

The information we collect is: your name, address, phone number, email, and details of your HVAC/Plumbing system.

We use this information solely to: provide the services you request, communicate with you about appointments, service updates or billing and to improve our customer service. 

INFORMATION SHARING
We want to be clear: WE DO NOT SELL, RENT, OR SHARE YOUR INFORMATION WITH ANYONE, UNDER ANY CIRCUMSTANCES. Your information is only used by HVAC Medic to provide the services you request.

DATA SECURITY
We take appropriate measures to protect your personal information from unauthorized access, alterations, disclosure, or destruction.

YOUR PRIVACY RIGHTS
You have the right to request a copy of the information we have on file about you and to request corrections if it is inaccurate. You have the right to request deletion of any personal information at any time. This excludes any records of payments made or work completed as we need to retain those for legal purpose. 

CONTACT US
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
HVAC Medic
250-241-2362
hsi.hvacmedic@gmail.com